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Subscription
Receive your favorite treatment automatically at home, at the frequency of your choice, while benefiting from a 10% discount!
It's not a secret...
Dietary supplements work best if taken regularly and over the long term.
The subscription allows you to receive your favorite food supplements at the frequency that suits you.
So, no more interruptions to your treatments and no more need to bother placing an order!
Why subscribe?
Advantages
- 10% off every order
- Home delivery costs at €3.50 (instead of €4.90) and free from €50 (instead of €90)
- Save time: don't worry about ordering anymore
- Flexible: modify in one click from your customer account
- No commitment: suspend or cancel whenever you want.
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How will my subscription order be delivered?
The only delivery method available for subscription orders is Colissimo home delivery (2 working days).
The delivery rate for your subscription order is €3.50 (instead of €4.90 for standard orders) by Colissimo to your home (Metropolitan France only).
Home delivery is free for purchases over €50 (instead of €90 for standard orders).
Please note : if your order contains single purchase products (excluding subscriptions), you can have your first order delivered to a Mondial Relay collection point. Subsequent deliveries of the subscription product(s) will be made by Colissimo to your home.
Can I use a discount code on my subscription order?
Yes, if you have a discount code, you can use it for a subscription order (valid only on the first delivery).
Can I use my loyalty points on my subscription order?
At this time, loyalty points cannot be used for a subscription order.
On the other hand, with the subscription you still collect your loyalty points ;)
Can I easily cancel my subscription?
You can suspend or cancel your subscription at any time up until the day before its renewal.
To do this, go to your account in the “Pause my subscription” or “Delete my subscription” section below the list of products.
You can also contact us by email at hello@novoma.com, by phone at +33 5 61 83 62 43, on the site chat or via our contact form.
